I believe the best tech startup concepts are ones that are founded on the simple premise of actively making a difference in people’s lives. In particular, after one fantastic encounter with a Google support agent, I started to see how some of the greatest businesses were already incorporating asynchronous voice communication into their customer communication processes (with great success, I might add!). Other experiences I was having got me even more excited about the potential of voice messaging for business. So what if people and businesses could communicate with the same ease online? Why? The answer was simple - it was easier, it was faster, it was more natural and it communicated more. What if I could combine the convenience of modern messaging with the power of real human speech? What if I could create a product which would empower organisations to use their most valuable communication tool - voice - to listen to, engage with and understand their customers?Īll around me, I saw people speaking into their phones, communicating with their friends and families through WhatsApp Voice Messages. And around May 2019, as I was walking through a park to a meeting, it dawned on me. I knew there had to be a better way for people and businesses to communicate online.
It seemed to me that with chatbot technology and automated messaging on the rise, too many businesses were beginning to prioritise speed and automation above all things - forgetting that real, human relationships have always been built through meaningful conversations between people. There was so much talk out there about the importance of ‘listening to the customer’ - but I could see very few businesses actually doing that. Ideas need time before they can ignite into something more.įor me, I found that I was becoming increasingly frustrated by the state of customer communications on the internet. Keep this idea in the forefront of your mind, sleep on it a few nights and don’t let any perception of the arduous road ahead dissuade you from giving your idea the space it needs to flourish. And if you’re anything like me, you’ll find your best ideas come from addressing a personal dissatisfaction or frustration - something that you’ve noticed is missing in your day-to-day life. The idea doesn’t need to be fully formed - just a thought about how something can be improved, or how things could be different. Of course, the first step to launching a startup is to have an idea. But we believe there are a few guiding principles that will set you on the right track for success. Of course, every tech startup is completely unique, and the journey to launch will look and feel very different for everyone. Today, I want to share with you exactly how we got to where we are today - in the hope that it might inspire you to begin making your vision a reality too.
We’ve also been overwhelmed by the support we’ve received so far from our early adopters more than a hundred brands, teachers, marketers and podcasters looking to start listening to and engaging their customers, website visitors and followers through voice. By the end of our launch day yesterday, we were beyond excited to be voted #1 Product of the Day on Product Hunt - which we fully recognise is a huge honour for any new tech startup! The success we’ve seen already has been exciting, humbling and motivating. Fast-forward many months, and my growing team and I have just launched our first product, Vox: the online voice messaging platform for business. Isn’t it crazy how much can change in a year?Īround this time in 2019, I was sitting at my desk mulling over how I could potentially bring voice to the internet.
0 kommentar(er)
